Terms of Use
Last Updated: 7/14/2026
These Terms of Use (“Terms”) govern your access to and use of The Urge Button, including our website, app, digital products, content, routines, trackers, emails, checkout pages, and related services.
The Urge Button is owned and operated by Grail Marketers LLC (“Company,” “we,” “us,” or “our”).
By accessing or using The Urge Button, you agree to these Terms. If you do not agree, do not use The Urge Button.
If you have questions, contact us at:
support@urgebutton.com
1. What The Urge Button Is
The Urge Button is an educational wellness tool designed to support relaxation, confidence-building, urge tracking, habit awareness, and guided routines related to bladder urgency and “just-in-case” bathroom habits.
The Urge Button may include:
- Guided urgency reset routines
- Breathing and relaxation cues
- Habit and trigger tracking
- Onboarding questions
- Progress dashboards
- Educational content
- Bladder Confidence Accelerator System materials
- Email support and product updates
2. Not Medical Advice
The Urge Button is not medical advice, diagnosis, treatment, physical therapy, or a substitute for care from a qualified healthcare professional.
We do not diagnose, treat, cure, or prevent any disease, disorder, or medical condition.
Using The Urge Button does not create a doctor-patient, therapist-patient, or healthcare provider relationship between you and Grail Marketers LLC.
Always consult a qualified healthcare professional if you have questions about your health.
Do not use The Urge Button as a replacement for medical evaluation or treatment.
Seek medical attention promptly if you experience pain, blood in urine, fever, recurring UTIs, sudden changes in bladder symptoms, pelvic pain, pregnancy-related concerns, loss of bladder control, or any other concerning symptom.
3. Emergency Disclaimer
The Urge Button is not intended for emergencies.
If you believe you may be experiencing a medical emergency, call emergency services immediately.
4. Eligibility
You must be at least 18 years old to use The Urge Button.
By using The Urge Button, you confirm that you are legally able to enter into these Terms.
5. Account Access
To use certain features, you may need to create access using the email address you used at checkout.
You are responsible for:
- Providing accurate information
- Keeping your email account secure
- Not sharing your account access with others
- Not allowing unauthorized use of your account
We may suspend or terminate access if we believe your account is being misused, shared, used fraudulently, or used in violation of these Terms.
6. Purchases and Digital Access
The Urge Button is a digital product.
When you purchase, you may receive access to one or more products, including:
- The Urge Button Core
- The Bladder Confidence Accelerator System
- Other digital routines, plans, or upgrades
All prices are shown at checkout before purchase.
Your access may begin immediately after your order is completed and confirmed.
We may use third-party checkout, payment, funnel, hosting, email, and app platforms to process purchases and deliver access.
7. One-Time Offers, Upsells, and Downsells
After purchasing The Urge Button Core, you may be shown optional additional offers, such as:
- The Bladder Confidence Accelerator System
- Discounted post-purchase offers
- Other upgrades or related products
These are optional.
If you accept an upsell or downsell, you authorize the additional charge shown on that offer page.
Please review each offer carefully before clicking the purchase button.
8. Refund Policy
Your purchase may be covered by our refund policy or money-back guarantee as stated at checkout and on our Refund Policy page.
To request a refund, email:
support@urgebutton.com
Please include the email address used at checkout.
Refunds, if approved, are returned to the original payment method when possible.
For full details, see our Refund Policy page.
9. Subscriptions, If Offered
Some products or features may be offered as subscriptions.
If you purchase a subscription, the checkout page will disclose:
- The recurring price
- Billing frequency
- Trial period, if any
- Renewal terms
- Cancellation instructions
By purchasing a subscription, you authorize recurring charges until you cancel.
You may cancel according to the cancellation instructions provided at checkout, inside your account, or by contacting support.
10. Acceptable Use
You agree not to:
- Use The Urge Button for illegal purposes
- Copy, resell, or redistribute our content
- Share your login or access with others
- Attempt to reverse engineer or scrape the app
- Interfere with the security or operation of the website or app
- Upload malicious code or harmful content
- Use the app to harass, abuse, or harm others
- Make false claims about your purchases or access
- Attempt to bypass payment or product access controls
We may suspend or terminate access for violations.
11. Personal Responsibility
You understand that your results may vary.
The Urge Button is designed to support relaxation, tracking, confidence-building, and habit awareness. It cannot guarantee any specific result.
You are responsible for how you use the information and routines.
You agree to use your own judgment and consult a qualified healthcare professional as needed.
12. Results Disclaimer
Testimonials, customer stories, examples, and marketing statements are not guarantees that you will experience the same results.
Individual results vary based on many factors, including consistency, personal circumstances, health history, habits, and other variables outside our control.
We do not promise that The Urge Button will eliminate urgency, stop leaks, cure bladder issues, prevent medical conditions, or replace professional care.
13. Intellectual Property
All content, materials, designs, routines, videos, text, graphics, logos, trademarks, product names, app features, and other materials provided through The Urge Button are owned by or licensed to Grail Marketers LLC.
You are granted a limited, personal, non-transferable, non-exclusive license to access and use the materials for your own personal use.
You may not copy, reproduce, distribute, sell, modify, publish, create derivative works from, or commercially exploit our materials without written permission.
14. User Content and App Entries
You may enter information into the app, such as onboarding answers, urge logs, notes, triggers, routine completions, and progress data.
You retain ownership of the information you submit.
By entering information into The Urge Button, you grant us permission to use it as needed to:
- Provide the app experience
- Save your progress
- Show your dashboard
- Troubleshoot issues
- Improve the product
- Provide support
- Operate and secure the service
Our use of personal information is described in our Privacy Policy.
15. Privacy
Your use of The Urge Button is also governed by our Privacy Policy.
Please review it to understand how we collect, use, store, and share information.
Because The Urge Button may collect bladder-related onboarding answers, urge logs, triggers, and routine data, some information may be considered health-related or sensitive under certain laws.
We do not intentionally use urge logs or bladder-related app entries for targeted advertising.
16. Third-Party Services
The Urge Button may rely on third-party services, including:
- ClickFunnels
- PaymentsAI
- Lovable Cloud
- Email providers
- Analytics providers
- Advertising platforms
- Payment processors
- Hosting and security tools
We are not responsible for the acts, omissions, availability, security, or privacy practices of third-party services.
Your use of third-party services may be governed by their own terms and policies.
17. Availability and Changes
We may update, modify, improve, pause, or discontinue parts of The Urge Button at any time.
We do not guarantee that the app, website, checkout, emails, or access pages will always be available, uninterrupted, or error-free.
We may make changes to content, features, pricing, offers, or product structure at any time.
If you already purchased a product, we will make reasonable efforts to maintain access to the purchased digital materials, subject to these Terms.
18. No Warranties
The Urge Button is provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, security, and non-infringement.
We do not warrant that:
- The app will meet your expectations
- The app will produce a specific outcome
- The app will be error-free or uninterrupted
- Any content will be complete, accurate, or suitable for your specific circumstances
- Any urgency, bladder, pelvic floor, or health-related concern will improve
19. Limitation of Liability
To the fullest extent permitted by law, Grail Marketers LLC and its owners, employees, contractors, partners, affiliates, service providers, and representatives will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages.
This includes damages related to:
- Use or inability to use the app
- Reliance on educational content
- Health-related decisions
- Lost data
- Lost profits
- Lost opportunities
- Technical errors
- Unauthorized access
- Third-party service failures
To the fullest extent permitted by law, our total liability for any claim related to The Urge Button will not exceed the amount you paid to us for the product or service giving rise to the claim.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
20. Indemnification
You agree to defend, indemnify, and hold harmless Grail Marketers LLC and its owners, employees, contractors, partners, affiliates, service providers, and representatives from claims, damages, liabilities, costs, and expenses arising from:
- Your use of The Urge Button
- Your violation of these Terms
- Your violation of any law or third-party right
- Your misuse of the app or content
- Information you submit through the app
21. Termination
We may suspend or terminate your access if:
- You violate these Terms
- You misuse the app
- You share access without permission
- Your payment is reversed, disputed, or refunded
- We are required to do so by law
- We discontinue the product or service
You may stop using The Urge Button at any time.
Termination does not automatically entitle you to a refund unless required by law or provided under our Refund Policy.
22. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
If you want this to match your LLC formation state or business address, update this section accordingly.
23. Dispute Resolution
Before filing a formal claim, you agree to contact us first at:
support@urgebutton.com
We will attempt to resolve the issue informally.
If a dispute cannot be resolved informally, it will be handled in the courts or dispute forum located in [Insert County and State], unless applicable law requires otherwise.
Optional lawyer-review section: you may choose to add arbitration and class-action waiver language, but you should have an attorney draft that specifically for your state and business.
24. Changes To These Terms
We may update these Terms from time to time.
If we make material changes, we may notify you by posting the updated Terms, changing the “Last Updated” date, sending an email, or using another reasonable method.
Your continued use of The Urge Button after the updated Terms are posted means you accept the revised Terms.
25. Contact Us
If you have questions about these Terms, contact us at:
Grail Marketers LLC
Doing business as The Urge Button
Email: support@urgebutton.com
Mailing Address: 100 Maiden Lane New York, NY 10038